Getting help

Getting help

Whether logged out or logged in, customer support is always readily available directly on the SmartShape website. A chat button can be found in the bottom right-hand corner.

  • Click it to begin a conversation.

We receive your messages immediately and get back to you as quickly as possible.

In case we aren’t available, the chat panel will suggest that you to leave your email address. This will allow us to send an answer even if you are away.